范文为教学中作为模范的文章，也常常用来指写作的模板。常常用于文秘写作的参考，也可以作为演讲材料编写前的参考。范文怎么写才能发挥它最大的作用呢？这里我整理了一些优秀的范文，希望对大家有所帮助，下面我们就来了解一下吧。

英文道歉信格式 给顾客的英文道歉信篇一

回顾那次事情。随着矛盾日益增加，爬山的事成为你爆发的导火索。你在山腰跟我说的话真正地伤了我的心。然而，这是我应得的。我们分手的原因就是由于我武断的行为和漫不经心的心态，这也导致现在让你我尴尬的现状。即使现在，我们也不能像以前一样互相打招呼。总的来说，一切都是我的错。当我说这句话时，心里感到深深的愧疚感。然而，这是我应受的责备。

我真正想说的`是我现在还想你。多少平静的梦乡中，你总会出现，这也是我做过的最幸福的梦。每次遇见你，我都努力装作没看见你，故作镇定，可总禁不住想看你一眼，想知道你最近过得怎么样。虽然我现在上课不多，但每次上课，也都会寻找你的身影。我越来越不能压抑自己的情感。

如果我改变态度了呢？我想知道你是否会给我一个机会来弥补你因我而受伤的心灵。 真诚至上

it has already been one year. this year, we have been through happiness, pain, confusion and impressive. yet, most of the happiness and impressive was brought by you, pain and confusion was brought by me. i confess that i had mixed thoughts during our date time. my attitude toward you was not proper. i made you do things that you don’t like. even i knew that you are a sensitive girl, i still made you cry more than once. i was not a considerate boy for i disregarded your deep feelings.

look back on that so called big problem. as the conflicts developed, the mountain climbing was the point that you broke out. what you said in the middle of the mountain truly hurt my feeling. nevertheless, i deserved this. the reason that we broke up was due to my arbitrary behavior and casual attitude, which led us to this situation that make us awkward. even now, we couldn’t greet each other as we did before.

generally, it was all my fault. when i said this, i felt great guilty from the bottom of my broken heart. however, i was be to blamed for this.

what i really want to tell you is that i still miss you right now. i dreamed about you in my peaceful dream that is the happiest dream ever i thought. i tried to pretend to ignore you and be calm when i met you. but i couldn’t help glancing you for i want to know how you are going. though i barely went to classroom, when i did, i would find where you sit. i can’t constrain my emotion.

but what if i changed my attitude ? i just wondered if you could give me another chance to make up your broken heart that once was broken by me.

yours sincerely,

frank

英文道歉信格式 给顾客的英文道歉信篇二

directions: one of your pen friends, john, will be visiting your city.

however, for some reasons, you can not meet him at the airport on time.

write a letter asking to wait for you at the airport and tell him how to recognize you.

your letter should be no less than 100 words.

you don’t need to write the address.

don’t sign your own name at the end of the letter, use alice instead.

英文道歉信格式 给顾客的英文道歉信篇三

dear mr. smith,

i am indeed very sorry that i missed the examination on international business english writing you gave last friday. i feel awful about it and want you to know what happened that day.

i suddenly fell sick early that morning and my parents had to send me to the hospital. please find enclosed a copy of the medical bill.

i sincerely hope you can understand my situation and accept my apology. i would appreciate your allowing me to take a make-up examination. i will come to your office during your office hour on monday to discuss this possibility with you.

once again, i apologize for any inconvenience caused.

sincerely yours,

xxx